Analog Stick Drift

Stick drift on a controller is when one of your analog sticks moves on its own, even if you’re not touching the controller. This will interfere with playing games, as it will move your stick and alter movement / aiming etc. There are actually a few different factors that can cause and contribute to stick drift. From something as small as a speck of dust or a crumb could get in the way of the electrical current flowing. Other common stick drift causes include wear and tear as well as manufacturer error. Controller drift can be due to one of two things: The analog stick is dirty. The analog stick or the potentiometer is damaged. You can expect general wear-and-tear from frequent use. If cleaning the controller doesn’t fix the problem, you should look into getting your controller replaced or repaired before disassembling it.  

Controller Customization

You are welcome to send us pics or theme that you want. We will do artwork for you and if you are satisfied then we can proceed with the order.

All our custom products (Front Shells, Back Shells) are individually made on order. Builds and customization can take up to 21 working days. Custom text and graphics can delay your order with extra 4 days. Due to all custom products made individually painted by hand, color and placement might vary slightly from artwork. Each custom controller is hand crafted, painted and modified to your specifications. Customization is done via airbrushing.

Due to all custom products made individually painted by hand, color and placement might vary slightly from artwork. Each custom controller is hand crafted, painted and modified to your specifications. Customization is done via airbrushing. We strive to always customize every controller as close to he artwork as humanly possible.

In a sense every controller is actually one of a kind.

General

We accept Direct Bank Transfers/EFT and Payfast. Payfast payments can be done securely and includes all major credit cards, debit cards instant eft and mobicred More payment options will be available soon

Yes we do offer affiliation or sponsorship. To apply please fill in our application form.

MAD Modifications

Builds and customization can take up to 21 working days.

MAD Triggers and Bumpers are similar to a mouse button. There is virtually no travel distance and the registration is instant. This is a must for any FPS game player.

Repairs

Controller analog drifting is the most common problem on all PlayStation and Xbox controllers. Unfortunately drifting will always occur and the best way to repair drifting is by replacing the complete analog. However due to preset factory settings we can only get most drifting closest to default settings for XBOX and PS. MAD Controllers always try to get the dead zone closest to or below 5%(0.05) on PlayStation and 7% on Xbox (0.07). In some cases, if we are not able to do it we allow another maximum of 2 % before we consider it drifting. Example if your controller “drifts” please set your dead zone higher that the default. We always strive to get the dead zone as close to 0 as possible.

Before you send in your controller make sure it drifts on a higher dead zone as we will not repair any drifting issues that is between 5-7% on PlayStation and 7-9% on Xbox.

Controller repairs takes on average 4-7 working days to be completed. MAD Controllers always strives to get your repair our as soon as possible so you can get back gaming.

Console repairs takes 5-10 working days depending on type of repair and availability of parts.

Shipping Information

We use The Courier Guy and also Postnet to ship orders

 
Via Courier please send to:
 
MAD Controllers
113 Premier Street
Krugersdorp North
Krugersdorp, 1739
 
Via Postnet please send to:
 
MAD Controllers
S.Harmse
Postnet Rant en Dal
Shop 21 Rant en Dal center
44 Cecil Knight St
Rant-En-Dal
Krugersdorp, 1751
 
 
 

Warranty/Return Policy

If you experience any issue with your MAD Pro FPS controller please contact us immediately so that we can make arrangements for you to send it in for repair.