MAD Controllers provides a 12 month limited warranty on all MAD FPS* builds. All warranties are Return to Base (RTB) warranties. This means that courier costs associated with returns are to be met by the customer. The customer is also responsible for any return delivery charges and any loss or damage to the controller. Controller warranty does not cover mechanical damage or damage resulting from incorrect use of the goods, in particular caused by hitting the controller, throwing it, or damage resulting from excessive pressure, liquid/food crumbs damage, improper charging/power surge damage, user damage or negligence and insect infestation. Damage resulting from the use of goods for commercial purposes related to business operations. Please read our full warranty policy HERE For warranty claims please complete our WARRANTY CLAIM.